Frequently Asked Questions

Offers & Coupons

I saw an offer but it disappeared. Can I still get it?

If you no longer see the coupon on the site then it is gone for now. However, stores often bring back coupons every month so check again at the beginning of the next month.

You can also check the expired coupons section of a page and if it's there try it to see if it works. You might get lucky :)

I have a business and want to list my offers & codes on Coupon Hippo. How?

Use our contact us form.

I want coupons for a store Coupon Hippo does NOT have. How do I request it be added?

Use our contact us form and tell us the store or app you would like coupons for. We will then go out and see if they offer coupons & codes and then contact that store or app. We love to hear from our users!

How do I use a coupon code on a web site?

1. Click on our coupon to view the code. 2. Copy the coupon code. 3. Paste the code in the proper input field of checkout process on the merchant website or app.

What is the difference between a sale & a code?

A sale is when you automatically get a discount without having to do anything. A code is usually a bigger/special discount where you must copy a code and paste it in an input field during the shopping checkout process.

Coupon Emails

Can I get the latest coupons via email?

Yes! Just enter your email on the store/app page you want coupons for on COupon Hippo.

How can I subscribe to coupons from a particular store?

Just enter your email address in the email subscription form on the page of coupons you want.

How do I unsubscribe from promo emails?

Simply click the "unsubscribe" link at the bottom of an email from us.


How do I use the Coupon Hippo Chatbot?

That's easy! Just say "Hi" to "CouponHippo" on messenger. You can see more details on our Chatbot page.

How do I request a new store be added to the chatbot?

We look into new stores automatically for you! If you message a store/app to our Chatbot and we don't have any offers, we will look into adding that store automatically. We monitor any messages that result in a bad user experience for you.